3+1 FREE — Prague Memories Shampoo
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OC Varyáda, Karlovy Vary
13. 1. 2026 Author: Petra Bečičková
We have received a prestigious award in a prominent brand ranking published annually by the consultancy firm KPMG. The study evaluates the customer experience based on an extensive online consumer survey.
Manufaktura ranked 2nd in retail sector and 5th among all evaluated companies in the Czech Republic.
This result reflects our long-term commitment to quality based on customer experience.
From the personal approach in our brick-and-mortar shops and products inspired by Czech tradition and nature to our convenient online services.
This award shows that customers perceive Manufaktura as a brand with which they have a strong relationship and one they would highly recommend to others.
The companies that traditionally hold top positions in the KPMG ranking excel in all pillars of customer experience, from active listening and personalisation of services to effective feedback.
Achieving this high ranking in 2025 is a significant confirmation of customers' loyalty and motivates us to take the quality of our customer care to the next level.
Thank you!
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