15. 3. 2023 writer: Petra Bečičková
We are happy to present 6 newly awarded cosmetic products, which deserve to be the winners of the readers' survey held on the www.prozeny.cz - the Cosmetic Stars 2022.
2nd place in the 100 Best Customer Experience Award
3. 4. 2023 writer: Petra Bečičková
We are very happy that we can share another beautiful rating after the Cosmetic Star 2022 Award. This time we took 2nd place in the 100 Best Customer Experience Award!
We received this prestigious award from KPMG consulting company on the basis of evaluation from 50,000 respondents - they assessed trust between the customer and the company, to what extent customer expectations are met, how the company can solve problems and complaints, whether it can facilitate the purchase or how it can empathize with the customer.
Evaluation shows that what you appreciate most is high-quality standard of our products, friendly and attentive staff and relaxed atmosphere of our brick-and-mortar shops.
Thank you very much!
We are very happy about the award and we thank you - our great customers. We really enjoy inventing, developing and manufacturing for you. And meeting you in our beautiful shops or via the online store even more. Thank you for having you. You give us strength to go on.
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